Apr 23, 2019
In this episode, host Travis Neilson interviews Roxanne Pinto, a content strategist at Google, about the role of UX writing in helping people use—and understand—machine learning-driven products. Listen in as Pinto shares insightful anecdotes about unpacking errors and how mental models shape product interactions and user trust.
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Meet our guest:
Roxanne Pinto is a content strategist at Google, currently
writing UX content for Google Flights and the Google Trips app.
Previously she worked as a copywriter at SolutionSet and Hitachi
Data Systems.