Jul 26, 2017
Here is what you will learn about on this episode: 1) Passive
aggressive people 2) Understanding predictability 3) Validating,
justifying, explaining - Why you do what you do 4) Anxiety about
the outcome 5) What do I say? 6) Letting go - Not intimidated 7)
Asking questions to neutralize the situation 8) Maintain your
composure 9) Stay present, be aware 10) Develop your reflexes 11)
Leading the conversation by asking questions in a sequence 12)
Handling objection