Oct 31, 2022
Empowering your NON-Licensed Customer Service team to engage in cross-selling, referral, and review activities.
People never think they’re natural salespeople. But most extroverts are good salespeople, depending on how they look at things. You can sell someone something by telling them your experience with the item or service, educating them, and referring them. Not necessarily always having sales in mind.
Many licensed and unlicensed customer representatives shy away from sales. They don’t always see themselves as salespeople.
Are you one of them? Rather, do you want to be better? Hear us!
Our Blog is packed with gems to change your mindset from Transaction to Experience: https://www.agencyperformancepartners.com/blog/insurance-customer-service-representative-skills-cross-selling-referrals-reviews/
Save time and Prevent "BUSYNESS" with our Customer Service Course:
https://www.agencyperformancepartners.com/customer-service-training/