Aug 25, 2019
Today's topic is Why Chattanooga is the Silicon Valley of
Trucking and I will be talking with Craig Fuller. Craig and his
company, FreightWaves is one of the reasons, Chattanooga is called
the Silicon Valley of Trucking.
[01:04] Tell us a little bit about you and your
company.
- I am Craig Fuller, founder and CEO of FreightWaves, which is
based in Chattanooga, TN. I grew up in a trucking family and worked
in my dad’s company.
- FreightWaves is the leading Freight Intel provider, offering
current digital intelligence and context to the freight community
on a central platform.
[03:50] Your content at FreightWaves is so insightful.
I’ve noticed that to write about logistics, you have to know
logistics.
- We tried to get the traditional trucking press to write about
what we were doing, but it was apparent that they didn’t understand
the content.
- Out of frustration, we decided to write our own content.
- Our writer was on vacation, so I once wrote about a hurricane
under his name. That’s when the site exploded.
- We actually do hire a lot of great writers that don’t have
experience in the space and combine them with market experts.
[08:54] Why and when did you start
FreightWaves?
- The business started in 2016, but we didn’t get our first
venture funding until 2017.
- I didn’t want to go back to work in the family business. I
wanted to do something on my own.
- My brother is the CEO of that business now, but my father is
still active in it.
- I’m sure that my brother faces difficulties because the vision
was created for him.
- We have to report to our board, but they’re very supportive
which gives us room to do things how we want.
[15:05] Steve Case has a venture fund and tour called
The Rise of the Rest. Tell us about it and why he named Chattanooga
the Silicon Valley of trucking.
- His theory was that he could go find startups in smaller cities
to pitch to touring venture capitalists.
- FreightWaves won the tour’s stop in Chattanooga.
- This city has more people connected to logistics per capita
than any other city in America, so it was only natural that
Chattanooga become the Silicon Valley of Trucking
- Steve wrote a book called The Third Wave which deals with a
deep understanding of how industries work.
- At FreightWaves, we’ve combined our tribal knowledge with
influencers who are connected throughout the industry.
- Creating credibility has been the key to our success.
[21:27] We’re educating kids to leave our cities to go
be successful in Silicon Valley. A lot of venture capitalists
promote staying in your own city now.
- Money goes a lot further in places like Chattanooga rather than
Silicon Valley.
- I think the next generation of venture capital will be in
places like Detroit, Des Moines, Houston, Cleveland, etc.
- Investors are shocked that we pay our employees about the same
as companies in Silicon Valley. It helps us attract and retain
talent.
- We don’t have to worry as much about an employee leaving us in
a few months to work for another company down the road.
[27:48] For many generations, kids have gone to school
in places like Chattanooga and then left to work elsewhere. Now,
they don’t have to.
- 45 out of our 130 employees in Chattanooga have moved here from
other cities.
- It’s great to have a combination of homegrown employees and
ones that were willing to relocate.
[30:00] You mentioned tribal knowledge, so expand on how
it helped make Chattanooga the Silicon Valley of
trucking.
- The machine that produces carpet was invented in Chattanooga
and Dalton, Georgia (just south of here), and that carpet needed to
be hauled.
- Those businesses created a lot of organic knowledge in
Chattanooga, but they didn’t recycle capital.
- In the early 2000s, a guy at C.H. Robinson decided to build a
brokerage business inside a brick business owned by the father of
his frat brother. They founded Access America, and it grew to about
$600 million in revenue in 2014.
- It merged with Coyote, and Coyote was acquired by UPS.
- A lot of the talent ended up leaving, but they were young. They
started tech businesses and made investments. This created a lot of
trucking companies.
[35:41] Are there companies that are moving to
Chattanooga because that’s where the logistics community
is?
- FreightWaves started in Fort Worth, Texas, but we moved
here.
- Others include WorkHound, Reliance Insurance, and
Bellhops.
- There’s a ton of industry energy around the space that’s being
guided by people who have a deep understanding of how the market
works.
[36:58] Is Tennessee a business-friendly
state?
- It is. There’s no state income tax and the capital gains tax is
being phased out.
- There are very low real estate taxes. I pay about one sixth of
what I paid in Texas.
- The more money you can get into your employees’ hands, the
better quality of life they’ll have.
[38:44] In Michigan, we used to look down on The South
because so many people moved away from it to work in
Detroit.
- During the 1930s, people didn’t have electricity and plumbing
until FDR created a new deal. That spurred the initial stages of
economic development.
- The South and Canada have a lot in common; effectively the same
population and economic size. That’s pretty astounding.
[41:21] This has been great. Why don’t you give us a
little summary?
- I love talking about these trends. Not because I think
Chattanooga is the best city in the world, but there are things
that have made us successful that can be applied in other
places.
- We’ve got FreightWaves Live in Chicago in November. It will be
a vibrant event with lots of really good speakers.
- We’re launching FreightWaves TV soon.
- Our spirit at FreightWaves is that if we do something, we do it
well.
[45:09] Tell us a little bit about your SONAR
project.
- People call it the Bloomberg of freight.
- It is the leading freight market dashboard, aggregating
billions of data points from hundreds of sources to provide the
fastest data in the transportation and logistics sector.
[47:10] Let’s say I’m a little trucking company or
freight broker. What problem do you solve for me?
- If you’re a freight broker, it’s about price and capacity
discovery. Also, identifying volatile markets.
- Most of the data that has been available to freight brokers is
weeks old. We’re speeding that up.
- For trucking companies, it can let you know which markets to
move trucks to.
- It’s bad to make decisions with data that is so old, and we fix
that problem.
Learn More:
Craig Fuller LinkedIn profile: https://www.linkedin.com/in/incab/
FreightWaves: https://www.freightwaves.com/
FreightWaves SONAR: https://www.freightwaves.com/sonar
FreightWaves FreightTech Conference - Chicago: https://www.freightwaves.com/live-chi
The Third Wave by Steve Case: http://www.thirdwavebook.com/
Chattanooga is the Silicon Valley of Trucking: https://www.freightwaves.com/news/freightwaves-chattanooga