Mar 24, 2022
“At Starbucks, we aren't in the coffee business serving people, we're in the people business serving coffee.”
Jennifer Morales, director of Technology Strategy and Partner Engagement at Starbucks, is one of many people in the organization striving to make the company an inclusive and diverse people-first workplace.
In this episode, she and director of Information Security Shawn Harris discuss the initiatives they’re implementing to create a culture that allows their partners (employees) to flourish and feel a sense of community. As you listen, you’ll be reminded of the power of words on both a macro and micro level and learn why you should be looking for culture “add” instead of culture “fit”.