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Gut + Science

May 31, 2018

Truth You Can Act On:

  1. Don’t Assume. Go and have the conversation to help you understand how your employees feel about your company. Seek first to understand then promptly respond. It’s easy to assume everyone is engaged when there are no apparent conflicts. Avoid this mistake by asking questions, seeking out...

May 24, 2018

Truth You Can Act On:

  1. Regular Communication: Having the one-on-one cadence is great but tailor it to what that specific person needs. For some it might be every week for others it could be every other. Then keep track of what you discuss with your team through a shared document. This document keeps you both on track...

May 17, 2018

Truth You Can Act On:

  1. Define Your Culture: Values create your culture code. These should be established as a company rather than dictated. The company values also drive decision making whether it's a question of hiring or letting go. 
  2. Challenge your people: When having tough conversations, it’s essential to talk...

May 10, 2018

Truth You Can Act On:

  1. Dedicated open space: Your office space and make an impact on your employee’s engagement. Find and dedicate a space in your organization that can foster and allow for your employees to naturally build relationships. This space can be a place for community and enabling access to one...

May 3, 2018

Truth You Can Act On:

  1. Know people’s motivation: We can't treat all of our people the same. Everyone's motivated in different ways and we have to know what's there why. We have to spend time listening and understanding how your employees are motivated.
  2. Employees first: Customer service should be a top priority but it...