Feb 27, 2025
In today’s episode of The Michelle Pascoe Hospitality Podcast, I'm diving deep into the strategies that help hospitality businesses thrive in an ever-evolving landscape. I’ll guide you through how data, measurement, and benchmarking can transform your venue into a VIP destination for every guest.
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What You’ll Learn:
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Why starting with data is critical for long-term
success
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The six essential tools for measuring guest
experiences
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How to embrace diversity—age, culture, accessibility, and more—to
exceed expectations
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The power of benchmarking in refining your service, compliance, and
marketing strategies
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Why long-term data insights help businesses stay ahead of the
competition
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Why Listen?
This episode is packed with actionable advice for hospitality
leaders who want to create unforgettable guest experiences, backed
by real data and decades of industry expertise.
📈 Trusted by clients for over 25 years, our insights help venues consistently raise the bar and stay ahead of the curve.