Sep 17, 2018
Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program they led at Specsavers. Inspired by insights from market research, the Training and Development team observed retail staff who were delivering a great customer experience and identified the capabilities that they applied. For just one lens type...
Sep 3, 2018
Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector.
Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended...