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Sep 17, 2018

Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program they led at Specsavers. Inspired by insights from market research, the Training and Development team observed retail staff who were delivering a great customer experience and identified the capabilities that they applied. For just one lens type...

Sep 3, 2018

Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector.

Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended...