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Feb 18, 2019

Did you ever get a letter from the Australian Taxation Office (ATO) and struggled to decipher the technical jargon and legal language?  Simon Paton is changing this!  Simon talks to us about the strategic shift for the ATO to reinvent itself.  A key part of this is building better relationships with taxpayers and other...

Feb 4, 2019

Imagine the challenges of being a new bus driver and having to learn the routes through a busy city like Sydney.  In Tanya Lau’s words “It’s very high pressure, and you've also got to deal with customers as well and learn everything there is to know about that job on the spot.”  Transport New South Wales...