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Nov 25, 2019

Aged care workers are empathic by nature. ACH wanted to provide their workers with an even deeper insight into customer needs through simulating the lived experience of an older person. Wearing suits designed by Sydney University, participants carry out daily activities that allow them to experience a range of...

Nov 11, 2019

Gareth Killeen was a consultant when he started working on future leadership capabilities for Reece.  Using a human centred design approach, he discovered that this was not only about leadership - it was also about learning. The purpose and people at Reece inspired him so much that he joined the organisation as Head of...