Aug 28, 2025
Kiera talks about the concept “going into the storm,” aka how to approach those difficult conversations with team members, and how this builds trust as a practice.
Episode resources:
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Transcript:
Kiera Dent (00:01)
Hello,...
Aug 27, 2025
Tiff and Kristy discuss the ongoing challenges of hiring, including how incentives and mentalities have shifted over the past five years — and what you, as someone hiring, can do about it. Part of the discussion includes the pros and cons of how to pay team members.
Episode resources:
Aug 26, 2025
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more.
Episode resources:
Aug 21, 2025
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:
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Know your numbers
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Raises are earned; they’re not automatic
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Communicate with clarity and boundaries
Episode resources:
Aug 20, 2025
Kiera is joined by Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again.
Plus, Zaneta talks about how she’s...