May 25, 2023
In this episode, Andrea Butcher and Karen Weeks, the Chief People Officer at Order Groove, discuss the importance of having tough conversations in the workplace. They delve into topics such as building trust before constructive feedback, using "I statements" in communication to prevent defensiveness, and providing support to struggling employees. Karen shares her personal experience of being in the wrong role and on the verge of getting fired before finding her passion in HR shared services.
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