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Bright Spots in Healthcare

Feb 18, 2023

Industry leaders from MetroPlusHealth, Network Health, Priority Health and ReferWell discuss strategies to advance health equity and improve care access to achieve higher Star Ratings. As health equity initiatives play an increasingly important role in CMS programs, Medicare Advantage plans must commit to addressing social factors hindering access to care and driving members to take action to improve their health, such as scheduling a preventive care visit or completing a missed screening.

 Topics include:

  • Creating a true health equity strategy  

  • Using a personalized approach to reaching the unreachable members

  • Creating a trustworthy, comfortable approach to care access

  • Navigation and scheduling

  • Partnering with CBOs



Elizabeth Benz, Vice President of Quality and Clinical Integration, Network Health; Gene Huang, Executive Chairman, ReferWell; Brindha Sridhar, Vice President, Customer Experience Strategy, MetroPlusHealth; Alexandria Tusek, Director, HEDIS & Data Analytics, Priority Health


Panelist Bios:


Bright Spots in Healthcare is hosting our first in-person event on August 24 & 25, 2023, in Boston.  The Executive Roundtable Summit is a unique and transformative gathering, bringing together like-minded leaders from health plans, ACOs, health systems, hospitals, government agencies and community-based organizations for large-scale conversations that matter to the future of healthcare.


Payer & Provider Roundtable Summit brochure:


Summit Registration:


This episode is sponsored by ReferWell

ReferWell helps health plans advance health equity by scheduling underserved

members for the care they need, be it medical, care gap appointments or — through

your community partnerships — appointments for services like transportation

assistance, nutritional counseling, mental health services and other community-based

organization offerings.