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Savvy Shopkeeper Retail Podcast

Aug 24, 2023

Over the past few weeks, I’ve shared why an operations manual is beneficial, five systems you should document for your retail store, and a free resource to give you a head start on creating your operations manual. 

All of these podcast episodes have had one goal: to help indie retail store owners optimize their operations. Today, I’m excited to share that we can work together on this same goal inside a 5-week, small group program! 

Optimize Your Operations is intentionally designed to help brick and mortar shopkeepers at every level build their operations manuals (without the “where do I even start?!” overwhelm).

To learn more about this program and grab one of the limited spots, visit

Learn more about Kathy Cruz and Savvy Shopkeeper at Savvy Shopkeeper

Follow Kathy on Instagram (@savvyshopkeeper)