Oct 25, 2024
Always keep your cool: How to handle difficult clients and critics
like a pro 😎
In this episode, I'm breaking down my framework for dealing with
heated situations - whether it's an angry client in your DMs or a
hater in your comments. Because let's be real: the more successful
you become, the more you'll have to handle difficult people
professionally.
I'm sharing the mistakes I made early on (like clapping back at
haters) and the lessons I learned the hard way about maintaining
your composure. Plus, I'm revealing my #1 rule for handling
conflict that will save you countless headaches down the road.
So if you're ready to level up how you handle challenging
situations while protecting your reputation, this episode is for
you. Because one thing's for sure - how you respond to criticism
says everything about your character. Let's dive in!
Top Quotes:
"I needed to make the decision on what kind of person I'm going to
show up as and what my energy and what my frequency is going to
be." (5:56)
"Never leave a paper trail. Write that down. Never leave a paper
trail." (7:01)
"The more people that you work with, the more humans that you work
with, and human beings are unpredictable. And sometimes human
beings are really happy and sometimes they're really upset."
(8:13)
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