3 Reasons Your Church Isn't Keeping Its Guests

Mar 25, 2026

You've got guests showing up on Sunday — but they're not sticking around. In this episode, Scott and A.J. break down three common, fixable reasons your guest assimilation process is losing people, and what you can do to turn things around without a massive budget overhaul.

Scott Ball and A.J. Mathieu are the hosts of the Church Revitalization Podcast, part of The Malphurs Group — a church health and strategic planning consultancy that has helped hundreds of churches across the country get healthy and grow. Each week they bring practical, actionable insights to help church leaders move their congregations forward.

• [00:00:00] Introduction — Why guests aren't returning
• [00:04:19] Sponsor — TapConnect & Healthy Churches Toolkit
• [00:07:20] Reason #1: You don't have a clear next step for guests
• [00:16:39] Reason #2: Your next step asks too much, too soon
• [00:26:03] Reason #3: Your follow-up system breaks down under pressure
• [00:33:10] Closing thoughts and challenge

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Resources & Links

Free 7-Day Trial of the Healthy Churches Toolkit: https://healthychurchestoolkit.com

Show notes & article: https://malphursgroup.com/333

TapConnect (use code TMG10 for 10% off): https://tapconnect.church

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