Why Your Church Needs a Formal Review Process

Sep 2, 2026

Most churches skip formal review processes entirely, leaving staff, board members, and volunteers without the feedback they need to grow. In this episode, Scott and A.J. walk through three distinct areas where intentional reviews can strengthen your church: staff performance, board accountability, and volunteer development. Whether you are a solo pastor or leading a multi-staff church, this conversation gives you a practical starting point for building a culture of healthy, consistent evaluation.

Scott Ball and A.J. Mathieu are church consultants with the Malphurs Group, a ministry dedicated to helping churches revitalize and grow through practical strategy and leadership development. Each week on the Church Revitalization Podcast, they bring candid, actionable conversations designed to help pastors and church leaders move their congregations forward with clarity and confidence.

• [1:09] Why churches avoid reviews and why that needs to change
• [6:14] People are more likely to quit because of a lack of feedback than too much of it
• [12:44] Reviewing church staff: moving beyond a simple performance checklist
• [15:15] Reviewing the pastor and the board: a shift most churches have never considered
• [24:30] Reviewing volunteers: what they actually want from the process

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