Mar 17, 2025
Empathy and Efficiency: Navigating Property Management with
Derek Morton
In this episode of REIGN, the Real Estate Investor Growth
Network, hosted by Jen Josey, guest Derek Morton, owner and
principal broker of Net Gain Property Management Services, shares
insights on optimizing real estate investments through smart
hiring, firing, and automation strategies. Jen emphasizes the
importance of creating a self-sustaining real estate business.
Derek, with a deep commitment to supporting underserved
communities, discusses his approach to providing housing solutions
and maintaining empathy and effectiveness in property management.
He highlights strategies to support tenants facing financial
hardships and mental health challenges while still ensuring
property owners' needs are met. The episode also delves into
Derek's personal journey in real estate, his dedication to
bettering tenant relations, and his innovative management
practices.
00:00 Introduction
to REIGN and Jen Josey
01:01 Badassery
Bestowment: When to Hire, Fire, and Automate
03:28 Guest
Introduction: Derek Morton
05:04 Derek's
Journey into Real Estate
09:07 Balancing
Empathy and Business in Property Management
17:39 Strategies
for Maximizing Rental Returns
21:30 Choosing
the Right Property Owners
22:30 Challenges
with Property Owners
24:40 Improving
Communication with Tenants
29:00 Supporting
Tenants Facing Hardships
35:02 Derek's
Personal Insights and Advice
40:05 Conclusion
and Contact Information
Derek Morton is
the Owner and Principal Broker of Netgain Property
Management Services, LLC, and a housing solutions advocate for
underserved communities. Derek is known for his innovative
solutions to
housing challenges––such as finding private investors to
purchase
housing for those coming out of homelessness and domestic
violence
situations, partnering with local providers to increase mental
health
access for tenants. Derek and his wife live with (Terre) their 3
children in
Iron County, Utah.