May 19, 2021
Bad news is the only news that Manuela de Souza, an IFC
communications officer in Goa, India, hears these days.
Since a highly transmissible second wave of COVID-19 infections
began coursing through India, causing a record number of deaths, de
Souza has watched the virus wreak havoc across the
country—including her home state of Goa. In an audio story from
IFC, de Souza describes how real-time messaging has changed the
nature of the national response to the crisis.
Technology also makes it possible for de Souza to keep in touch
with friends and former colleagues in Delhi and Mumbai, cities
where she used to live and work. She checked in with them recently
to find out how their businesses and industries have responded to
the stresses of the past year.
In a conversation with IFC’s John Donnelly, De Souza dives into
what it’s like on the ground in India today and how businesses are
trying to stay and become resilient.
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