Feb 27, 2023
You dial a 1800# and it tells you someone will hold your place in line and call you back when it is your turn? Is someone actually holding your place in line?
Key Quotes:
"It allows you to not have to listen to Michael Bolton sing “when a man loves a woman for the thirteenth time.” Or even worse, here the “your...
Feb 17, 2023
Amas and Bob take a deep dive into the success of ChatGPT.
And...
Feb 13, 2023
The contact center may be the biggest melting pot in corporate America.
Memorable Quote:
“Did you lose your daughter? Are you a NARC?” - Bob
And much more
Contact Amas and Bob.