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Jun 16, 2023

Amas and Bob take a look back a their third season of the Contact Center show. 

 

"I plan to spend the offseason doing nonprofit, keisha Warrior Princess, we aims to educate women on the importance of self exams and of gynological appointments annually."- Bob

I'm increasingly getting feedback from people who are not...


Jun 9, 2023

Bob and Amas discuss how you should prepare for CCaas:

 

Three out of four contact centers today have not yet made the move. Every vendor is telling companies to make this move. The improvements are happening in their new cloud system. We're getting close to the point where this would be a baseline requirement.

CCaaS...