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  1. All Episodes
  2. 2026

VRTAC Manager Minute: When Systems Connect: A DIF Model Linking VR, TANF, and Employment

Feb 2, 2026

What happens when workforce innovation stops focusing on individuals alone—and starts supporting entire families?

In this episode of Manager Minute, Carol Pankow sits down with Lucas Halverson and Kathy Davis of ServiceSource to explore Families Achieving Self-Sufficiency Together (FASST)—a Disability Innovation...

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VRTAC Manager Minute: Leading with Heart: Rebuilding Trust and Results in Hawaii VR

Jan 5, 2026

What happens when a VR agency stops leading with compliance—and starts leading with trust?

In this episode of Manager Minute, Carol Pankow sits down with Lea Dias, Director of the Hawaii Division of Vocational Rehabilitation, to talk about rebuilding an agency from the inside out. Facing high vacancies, low morale,...

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