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Experience Strategy Podcast with Stone Mantel

Feb 16, 2022

Today we are joined by Joyce Cadesca, Founder and President of famHQ, a tech-enabled family concierge service supporting working moms in managing their households and careers.  

In this episode we look at the functional, social, emotional, aspirational, and systemic Jobs To Be Done in this exciting new startup.



Feb 2, 2022

Experiences, like umami flavors, can be difficult to pin down. Both ideas transcend words, so how do you define them? How do you measure them? How do you help leaders and customers understand the value? In this episode, we are joined by Aga Szóstek, Ph.D. a strategic experience designer and author of "The Umami...