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Experience Strategy Podcast with Stone Mantel

Feb 28, 2024

Dr. Natalie Petouhoff is the author of the award-winning WSJ best-selling book Empathy in Action. She guides brands to see empathy as a business construct that helps them reduce costs and increase value because they are delivering great customer and employee experiences. 

In this episode of The Experience Strategy...

Feb 14, 2024

In this episode, we are joined by resilience expert, Simon T. Bailey, who launched his career at The Disney Institute. Listen to the episode to learn: 

  • The importance of transitioning from ego-driven to eco-conscious leadership

  • Practical strategies for building trust and fostering innovation in today’s...