Dec 15, 2021
Our homes are getting smarter! The more technology understands our unique needs and modes, the more it can make our lives easier and more meaningful. Today we are joined by Tanseela Molani, the Senior Manager of Experience Research at the Chamberlain Group, to discuss how experience insights are shaping the future of smart home technology.
In This Episode:
Bio: Tanseela Molani
Tanseela Molani joined Chamberlain Group in 2017 as Sr. Manager, Experience Research. Prior to Chamberlain Group, she led the design research team at United Airlines and Motorola Mobility. During her tenure at these companies she drove meaningful growth by gaining a deep understanding of underlying customer needs and motivations, such as resetting the tone of the disrupted traveler notifications, to creating new mobile phone experiences when mobile phones were still a new technology. Professionally, nothing is more fulfilling for Tanseela than uncovering the motivational nugget that can lead to innovation, a better product or a new service.
Tanseela is a graduate of University of Calgary, where she majored in Industrial Design, with a sub-focus on design management. She resides in the Chicago metro with her husband. Outside of work, Tanseela enjoys a good TV binge, baking and working out.