Mar 17, 2026
If we are going to be people of our word, we need to learn to say no. Today we'll explore some times and methods of using that NO muscle.
Mar 5, 2026
In professional services we say we are in the "client service business." But too many folks have interpreted that to mean we should always keep the clients happy. Today I talk about the distinction of pleasing versus serving. Instead,
May 20, 2025
Sometimes you need something from a client, or collegue, when they need to want to help you. In today's episode we talk through how to prepare for, and execute that conversation.
Apr 2, 2025
Today's episode is an exercise. You'll need 5 minutes of quiet with a pencil and a piece of paper to do it. Get that now, then dig in to find a new awareness of how to have more days where you are showing up as your best self.
Feb 11, 2025
Today I pick up a topic I talked about previously, The Rollercoaster. The extreme ups and downs that owners and CEOs experience. I'm amplifying my prior comments based on a post by Ben Horowitz (https://a16z.com/the-struggle/) and another by Arzhang Kamarei (https://www.kamareiadvisory.com/post/ldr-trauma) If you are...