In professional services we say we are in the "client service
business." But too many folks have interpreted that to mean we
should always keep the clients happy. Today I talk about the
distinction of pleasing versus serving. Instead,
About the Podcast
In each episode Brad Farris discusses one key thought or issue that has come up in client conversations frequently.
Designed to be companions to his Mastermind Groups (https://anchoradvisors.com/services/peer-advisory-group/), and one-on-one coaching services.