Sep 29, 2022
Innovative hotels are rethinking the use of outdoor space. This week, Scott LaMont, CEO of EDSA Landscape Design, chats with Robin Trimingham, The Innovative Hotelier Podcast Host about how a number of leading properties are introducing outdoor fusion fusion spaces within their property and ways in which our...
Sep 22, 2022
Supreet Raju, Co-Founder of OneRare , the world’s first food metaverse company, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the radical transformation that is currently occurring within the internet itself, and how the unique characteristics of non-fungible tokens (NFTs) make them...
Sep 15, 2022
Holly Stiel, noted Hospitality Consultant and President of Thank You Very Much Inc., chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding strategies for handling the unprecedented numbers of customers who are taking out their frustration on service industry employees.
Stressing that there is a key...
Sep 7, 2022
Christine Trippi, Hospitality Consultant and Author of “Yes Is the Answer”, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding the “art of saying yes” and importance of taking the time to build relationships and keep the conversation positive when addressing guest complaints.
Given the...
Sep 1, 2022
Adam Mogelonsky, a Partner at Hotel Mogel Consulting based in Toronto, Canada, chats with Robin Trimingham, The Innovative Hotelier Podcast Host regarding ways in which the evolution of guest needs is driving design innovation in the hotel industry.
In a world where is it no longer enough to simply offer amenities,...