Jan 2, 2024
Emily Watkins is the Chief Client Officer at The Instant Group.
- Introduction: Emily Watkins, Chief Client Officer at The Instant Group, joins the podcast from San Diego. Discussion about not having a white Christmas, keeping up with her two teenage boys and two chocolate labs.
- Background: Emily shares her educational journey and career, including experiences at Gap, JLL, and her exposure to the world of flexible workspaces. She talks about the early days of coworking in San Francisco and the evolution of the concept.
- Current Role: At The Instant Group, Emily leads the Americas business around clients. She discusses working with enterprise users, integrating flexible workspaces, and the shifting nature of corporate real estate post-pandemic.
- Work Environment: The Instant Group's approach to offices, using flexible workspaces themselves, and Emily's personal experiences with different coworking spaces.
- Client Engagement and Trends: How engagements with enterprise clients have evolved, the increasing need for larger meeting spaces, and the importance of creating engaging experiences in workspaces.
- Predictions for 2024: Emily shares her top three predictions – ecosystems in corporate real estate, the need for larger meeting rooms, and continuous improvement in user experience.
- Landlords and Flexible Workspaces: Discussion on landlords entering the flexible workspace market and the challenges they face. The Instant Group’s approach to creating tailored spaces for clients.
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