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Own Their Phones

Apr 5, 2023

In this episode of Own Their Phones, we dive deep and examine why some business owners continue to disregard the importance of social media. It's a fact - people are constantly glued to their phones! So how come so many establishments still haven't taken advantage of platforms like Facebook or Instagram? Shawn and I are...

Mar 22, 2023

Today on the show, we will dive into how frictionless customer experiences are revolutionizing the restaurant industry.

Google and Toast have brought us to a whole new level of convenience with their easy ordering approach - find out why this cutting-edge technology is essential for driving more sales in your business!

Feb 15, 2023

As an independent restaurant owner, making the right first impression can make or break your success. Shawn reminds us that sometimes our own eyes become numb to what's going on inside our four walls; from dirty entranceways and thrown-out cigarettes, it doesn't take much for customers to be turned off before they've...

Feb 8, 2023

Restaurants can now offer their customers a more tailored experience with the power of point-of-sale ordering. Services like Toast allow for smoother transactions and provide business owners access to essential customer data which enables deeper connection and understanding between them and those who frequent their...

Feb 1, 2023

How do you make marketing personal? Are you talking to your entire database? Well talking to everyone all at once is the best way to lose everybody!

It's time to unlock the power of segmenting your database. On this episode of Own Their Phones, Shawn dives into how big businesses like Amazon build personal relationships...