Feb 15, 2023
As an independent restaurant owner, making the right first impression can make or break your success. Shawn reminds us that sometimes our own eyes become numb to what's going on inside our four walls; from dirty entranceways and thrown-out cigarettes, it doesn't take much for customers to be turned off before they've...
Feb 8, 2023
Restaurants can now offer their customers a more tailored experience with the power of point-of-sale ordering. Services like Toast allow for smoother transactions and provide business owners access to essential customer data which enables deeper connection and understanding between them and those who frequent their...
Feb 1, 2023
How do you make marketing personal? Are you talking to your entire database? Well talking to everyone all at once is the best way to lose everybody!
It's time to unlock the power of segmenting your database. On this episode of Own Their Phones, Shawn dives into how big businesses like Amazon build personal relationships...