Dec 9, 2024
Guest: Curtis Mullin
Guest Bio:
I am an award-winning
sales leader who fell into sales. My wife and I made the decision
to leave the military with two small children and start our
cross-country adventure. I went back to school at Montana State
University where I put my management experience back to use. After
working at two Fortune 500 companies and earning my MBA from
Washington State University, I took the opportunity to continue my
career development at a midsize company. After managing the sales
channel of a smaller brand, was promoted to sales director where I
generated 63% growth. I was then given the opportunity to lead a
larger team where I increased revenue by an additional 22%. I spent
3 ½ years at that organization until making the decision to go out
on my own. I have become extremely effective at managing business
turnarounds and developing high-performing teams. www.cm-bd.com
Guest Links:
Key Points:
- 63% Growth Achievement: Curtis successfully generated a 63% growth in his previous role, demonstrating strong performance and leadership skills.
- Leadership Transition & 22% Revenue Increase: After showcasing his ability to drive growth, he was given the opportunity to lead a larger team, where he increased revenue by an additional 22%, further solidifying his capability in leadership and business development.
- Military Background & Leadership Lessons: Curtis’s military experience taught him the importance of focus, teamwork, and adaptability. His time in service helped him become skilled at managing diverse personalities and aligning teams towards common objectives.
- Transition to Sales: After leaving the military, Curtis transitioned into sales, a field he had not initially planned for but found a strong fit in, gaining valuable business insights and skills that helped him excel.
- Sales Team Management Philosophy: Curtis emphasizes autonomy in sales teams, preferring not to micromanage. He values driven individuals who actively pursue new opportunities and are engaged with their work.
- The Importance of Team Dynamics: Curtis believes that understanding team dynamics and leveraging diverse skill sets is critical for building a cohesive, high-performing sales team. He actively works on resolving any issues by fostering open communication and pairing team members with complementary strengths.
- Starting His Own Business: Curtis launched CM Business Dynamics after identifying a gap in the market where businesses were facing challenges in team performance and brand revitalization. His company focuses on consulting to improve team function and business outcomes.
- Team Development & Evaluations: Curtis prioritizes motivation and curiosity when hiring, and uses a combination of one-on-one meetings, customer feedback, and performance reviews to evaluate team members. He believes in providing tailored training to address specific struggles and promote growth.
- Business Turnaround Expertise: Curtis is skilled at turning around struggling businesses, particularly by focusing on customer engagement. He looks for signs of disengaged customers and works to rebuild relationships and trust, often starting with direct communication and problem-solving.
- Customer Engagement & Communication: Both in team management and business turnarounds, Curtis stresses the importance of communication, whether it’s between team members or with customers, to maintain trust and drive success. He highlights the value of active listening and emotional intelligence in building lasting relationships.
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