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Data Driven Leadership

Jun 18, 2025

Most people know Duolingo as the fun language app with the green owl, but behind the scenes, it’s a data science team using AI and analytics to transform how we learn.

In this episode, Jess Carter sits down with Bilal Zia, head of data science and analytics at Duolingo, to discuss what it takes to lead with data...


Jun 4, 2025

AI can feel abstract until it’s tied to something real. At Southwest Airlines, it’s used to improve flight operations, support frontline staff, and help leaders make faster decisions.

In this episode, Jess Carter chats with Justin Bundick, managing director of artificial intelligence at Southwest Airlines. He shares...


May 21, 2025

Data governance depends on data management and vice versa. You need both working together to make data reliable, usable, and secure.

In this episode, Jess Carter talks with Diana Barrett and Stephanie Semaan from the Indiana Department of Workforce Development (DWD). With data management already in place, they...


May 7, 2025

Marketing is often misunderstood, seen as either all creativity or all data. In truth, it’s both. Great marketing lives at the intersection of bold ideas and sharp analytics, and few leaders navigate that space better than Shannon Duffy, chief marketing officer at Asana.

In this episode, Shannon joins Jess Carter...


Apr 23, 2025

Unemployment insurance has supported Americans through economic hardship for nearly a century. But its long history brings complex challenges: rigid systems, layered policies, and outdated tech that’s difficult to change.

In this episode of Data Driven Leadership, Jess Carter talks with Allison Johnson, director of...