Nov 20, 2024
Do you really know how your customers feel, or are you just guessing?
In this episode, Jack Walker, president of Walker Information, reveals why listening to customer feedback is the key to great customer experience. Jack shares the story of his family-run company, which has used data for over 85 years to...
Nov 6, 2024
"Ultimately, the goal of a data team should be to have a direct stake in the company’s P&L."
According to Lina Mikolajczyk, director of reporting and analytics at Bumble, data should play a role in driving real business impact.
In this episode, Lina shares her journey of transforming Bumble’s data team from a...