Jun 4, 2025
AI can feel abstract until it’s tied to something real. At Southwest Airlines, it’s used to improve flight operations, support frontline staff, and help leaders make faster decisions.
In this episode, Jess Carter chats with Justin Bundick, managing director of artificial intelligence at Southwest Airlines. He shares...
May 21, 2025
Data governance depends on data management and vice versa. You need both working together to make data reliable, usable, and secure.
In this episode, Jess Carter talks with Diana Barrett and Stephanie Semaan from the Indiana Department of Workforce Development (DWD). With data management already in place, they...
May 7, 2025
Marketing is often misunderstood, seen as either all creativity or all data. In truth, it’s both. Great marketing lives at the intersection of bold ideas and sharp analytics, and few leaders navigate that space better than Shannon Duffy, chief marketing officer at Asana.
In this episode, Shannon joins Jess Carter...
Apr 23, 2025
Unemployment insurance has supported Americans through economic hardship for nearly a century. But its long history brings complex challenges: rigid systems, layered policies, and outdated tech that’s difficult to change.
In this episode of Data Driven Leadership, Jess Carter talks with Allison Johnson, director of...
Apr 9, 2025
A spike in food prices. A livestock disease outbreak. An overwhelmed hospital. These might seem unrelated—until you follow the data.
In this episode of Data Driven Leadership, Jess Carter talks with Dr. Heidi Steinecker, senior director of health and human services at Resultant. They discuss how data brings clarity to...