Nov 18, 2023
Show Notes for Podcast Episode: Agile Coaching and Change
Management with Pia
Episode Title: Exploring Agile Coaching and
Change Management in Europe
Guest: Pia Wendelbo, CEO at Scandinavian Change
Hosts: Matt and Jeff
Key Topics & Highlights:
Pia's Background and Journey:
- More than 20 years of experience in innovation, product
- Started in software, among the first in Denmark to build
content management solutions for websites in the late 1980s.
- Early adoption of the internet for dynamic content and database
Evolution of Agile Coaching:
- Discusses the nuances of agile coaching in Europe, particularly
- Emphasizes the human aspect of digital transformations,
focusing on individual and organizational levels.
- Highlights the need for empathy, understanding human
decision-making, and accommodating change at a personal level.
Obstacles in Organizational Change:
- Challenges of implementing change in organizations where people
are resistant or not given enough space to adapt.
- Importance of creating an environment conducive to change,
giving individuals the necessary space and removing obstacles.
- Discusses the misconceptions about people's resistance to
Management and Leadership in Change:
- The role of management in facilitating change, especially in
providing room for employees to adapt.
- The necessity of reevaluating organizational priorities and
projects to accommodate new changes.
- Discusses the paradox of needing to slow down initially to
achieve faster results in the long term.
Agility and Flexibility in Organizations:
- The importance of agility and flexibility in adapting to
changes and unexpected challenges.
- The concept of "smooth is slow and slow is fast" in managing
- How organizations often plan agile transformations in a rigid,
predictive manner, missing the essence of agility.
Employee Involvement and Empowerment:
- Advocates for high employee involvement in change
- The importance of giving teams autonomy and encouraging team
dynamics for effective change.
- Discusses how leaders can foster a culture of openness, trust,
and psychological safety.
Techniques for Change Management:
- Strategies for helping leaders understand the need for a
slower, more deliberate approach to change.
- Use of scientific and strategic approaches to explain
resistance and adaptation to change.
The Human Aspect of Decision Making:
- Discusses the dual-process theory of the human brain (System 1
and System 2) in the context of organizational change.
- How understanding human behavior and decision-making can aid in
managing change effectively.
Leadership and Vulnerability:
- The role of leadership in acknowledging uncertainty and being
open to learning.
- Encourages leaders to be curious and open-minded, involving
themselves directly in team dynamics.
Incentives and Organizational Culture:
- Discusses how traditional incentives may not always align with
desired outcomes in change management.
- The shifting priorities and values of the workforce, especially
among younger generations.
Call to Action: