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Banking on Experience powered by CRMNEXT


Mar 8, 2021

We can't be fearful about pouring into our people. When our team members succeed, that means we were successful.

In this episode, I interview Christian Elisabeth Hartley, Branch Manager at Keesler Federal Credit Union, about developing the next generation of leaders.


What we talked about:

  • Hiring with long-term intention
  • Team member experience directly affects member experience
  • 4 strategies for teaching and grooming new leaders
  • Techniques that Christian implements to turn everyone into a manager

Check out these resources we mentioned:


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