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The Accidental Landlord

Feb 21, 2024

In this episode, Peter McKenzie interviews Stephen Kenney, the Director of Operations at Rincon Property Management, about the difference between normal wear and tear and damage in rental properties. 


  • Determining the difference between normal wear and tear and damage can be challenging for landlords and tenants.
  • Lease agreements and guidelines can help clarify the responsibilities of landlords and tenants when it comes to property maintenance.
  • Navigating small claims court can be time-consuming and may not always result in a favorable outcome for landlords.
  • Documenting the condition of the property at move-in and move-out can help resolve disputes over damages.
  • Proactive maintenance can limit the risk of extensive damages and financial losses for landlords.


(00:00:00) Introduction and Background

(01:25:00) The Difference Between Normal Wear and Tear and Damage

(03:11:00) The Challenges of Determining Normal Wear and Tear

(05:42:00) Disagreements Between Landlords and Tenants

(06:23:00) The Role of Lease Agreements and Guidelines

(09:20:00) Navigating Small Claims Court

(12:20:00) Importance of Move-In and Move-Out Documentation

(16:34:00) Examples of Normal Wear and Tear vs. Damage

(21:40:00) Considering the Big Picture

(25:40:00) Limiting Risk with Proactive Maintenance

(27:27:00) Conclusion