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What if you could hang out with eCommerce experts at Salesforce, as well as our customers and partners, ask them about their experiences and be inspired by innovative ideas and live use cases; then take an insight or two to guide your own Commerce Cloud journey? Hosted by Natalija Pavic ––Innovation Leader on the Business Strategy & Growth team at Salesforce Commerce Cloud. –– every episode is a deep dive into topics that will impact your digital business from new trends like metaverse and NFTs to the evolution of the online customer experience and its impact. We hope to expand your mind with solutions available today and explore their impact on the future. Our goal is to give inspire you with ideas, solutions, and visions of the future in eCommerce.

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  2. 011:eCommerce Revolution in Retail Health and Wellness with Salesforce industry Advisor James Murphy

011:eCommerce Revolution in Retail Health and Wellness with Salesforce industry Advisor James Murphy

Feb 23, 2023

Retail is an ever-changing space. Add in health and wellness, and it changes even more so. Trends come and go in the health and wellness industry, and they all affect the retail marketplace and eCommerce. With each trend comes new opportunities for products and systems.

In this episode, we have a conversation with James Murphy from the retail industry advisory team at Salesforce. Their job is to stay up to date on the latest trends, innovations, emerging tech, and anything that is impacting modern retail. James has been in the retail space for 20 years and has experienced some drastic changes, not to mention Covid-19. 

Listen in to this episode to learn about the eCommerce revolution in retail health and wellness and how James thinks it may continue to evolve.

Show Highlights:

  • Trends and retail around the health and wellness space.

  • The role of retail around the pandemic.

  • How loyalty programs and memberships have been reimagined.

  • How consumers and retailers are approaching data sharing.

  • Where retailers are missing opportunities when it comes to DIY.

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Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.