Jul 28, 2026
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen close out their customer service series with a discussion on how real estate investors can maintain a consistent tenant experience as their portfolios grow. They examine the shift from owner-operator to system operator, selecting property...
Jul 21, 2026
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen continue their customer service series by examining why an investor’s reputation is one of their most valuable assets. They discuss how strong customer service creates repeat business, referrals, and lasting relationships with...
Jul 14, 2026
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen unpack the hidden return on investment behind great customer service in real estate. They break down how tenant experience drives income stability, reduces vacancy and turnover, and ultimately increases property value. From predictable...
Jul 7, 2026
In this episode of Uncontested Investing, Nate Zilinski and Suzanne discuss how real estate investors can create a five-star customer experience throughout every stage of a transaction. From the first phone call and property walkthrough to presenting offers, maintaining communication through closing, and following up...