Jun 18, 2026
Dr. Gloria Wu and Darren walk through six research posters their team presented at ENDO 2026, the Endocrine Society's annual meeting, exploring AI and diabetes patient education. They start with two posters showing how a physician-built AI chatbot, restricted to trusted medical sources, can deliver clear and accurate health guidance that real patients found genuinely helpful. Then they dig into four posters that put commercial AI models like ChatGPT, Gemini, Grok, and Claude to the test, revealing that these tools often give different medical advice — including different reading levels, specialist referrals, and treatment recommendations — depending on a patient's race and gender. The episode makes the case that AI can be a powerful tool for patient education, but only when clinicians are actively involved in building and checking it.
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