Sep 28, 2023
In this episode, Mike and Larry talk about some recent topics including what to do when a customer complains about service or about something an employee did.
Mike and Larry share some recent customer complaints about employees, that ended up not being true. Mike and Larry discuss being like a detective, to...
Sep 26, 2023
In this episode, Mike talks with Larry about the differences between renovating a lawn with seed vs. completely sodding the lawn. Larry discusses his tips and advice on coaching the customer on the differences and helping them make a decision.
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Sep 21, 2023
In this episode, Mike and Larry discuss the importance of setting up a Google My Business Account to attract customers to your business. This a free service that gives a place to link your customers to your website, phone number, messaging, and more. Google My Business also gives the ability to read reviews! Reviews...
Sep 19, 2023
In this episode, Mike talks about recent equipment problems, breakdowns, and recent issues and how they have been handling these problems. At this time of the year, it's easy to feel the burnout and the fatigue. Know that you're not alone and plan for these issues. Having backup plans in place can reduce stress and...
Sep 14, 2023
On this episode, Mike and Larry discuss what's currently going on in Coastal Fertilization! They are currently out and about getting aeration and seeding jobs done. This a great service to add to your lawn care business as you look to expand your services to customers.
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