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Build Your Salon with Phil Jackson

Dec 4, 2017

Gat ALL of the BuildYourSalon podcasts at Why hold salon team meetings at all? In every salon, there is an agenda.  A set of goals and objectives that every salon team is striving for.  Problem is, if you're not communicating the agenda, not moving your team towards the salon goals, the...

Jun 26, 2017

I've had a rough week.  My salon website was hacked.  So of course step 1 is to have a nose around - see what everyone else is doing.  I've been shocked! So many salon owners are neglecting their websites.  I know we're all getting so much from social media, but I think this is shortsighted. Take a look at your own...

Jun 11, 2017

OK, I probably don't mean 'steal'. Borrow, take inspiration from, whatever you want to call it. Taking ideas from other businesses can be a shortcut to increasing your salon's success. In this episode, I give you a few ideas on what may be better places to look for that inspiration.

Jun 4, 2017

I've had a salon membership scheme in my own salon for nearly four years. I've been helping other salon owners with their own schemes too because I truly believe they make great business sense. You can find out more about the Salon Membership Masterplan here:

May 28, 2017

Salon life is TOUGH - but I think a lot of salon owners and salon managers are making life a lot tougher for themselves by being pushed away from the strategy they have carefully crafted. I'm all for being flexible in business, but I think these salons are being swayed too easily - sometimes by just one or two clients....