Wed, 31 March 2021
Today on the Salesforce Admins Podcast, we kick off Automation April by talking to Sam Reynard, Senior Manager of Product Management on the Flow team at Salesforce. We go over improvements coming to Flow and why it should be your one-stop shop for automations.
Join us as we talk about why you should pay attention to Flow, the improvements coming in new releases, and why it’s so important to start from a place of empathy for your users.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Sam Reynard.
Where Flow Builder is going.
Sam is a member of the Flow product management team—focused mainly on Screen Flows—so she’s the perfect person to have on the pod to kick off Automation month. We’ll be highlighting tools that are available to you and helping you make decisions about what automations to build in order to take advantage of this exciting new area of innovation. There’s a lot coming down the pipeline with Flow and we wanted to talk to Sam to find out what’s especially exciting and helpful.
The main goal is to make Flow Builder as easy to use as building a Workflow Rule or working in Process Builder. One thing that’s being released is support for rich layouts in Flow Screens, giving you the ability to create a section of your screen you can divvy up into multiple columns without touching any code using the section component. We’re also adding the ability to send rich text emails from Flows opening some great new possibilities.
More improvements to Flow coming down the pipeline.
“Today, if you as an admin are trying to create automation, there are so many options,” Sam says, “you can create a Workflow Rule, you can create an approval process, you can create a Flow or something in Process builder.” On the automation team, we’ve been questioning why there isn’t just one tool to give you everything you need without having to decide which tool is best for the job.
Another thing Sam and her team are working on is choices. If you need a simple choice that says yes or no, you shouldn’t need to click six or seven times to create it. There are a lot more little changes coming to make choices simpler and faster and make everyone’s lives easier, so be sure to listen to the full pod for more details, including what it’s like to have Mike in a focus group.
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