Increasing Customer Engagement with Chat Automation - with Anna Tutckaia

Anna Tutckaia is a self-made marketing maven, a dynamic mother of two, and an international entrepreneur who’s run successful businesses on two continents. Now as Head of Digital Marketing at ManyChat, the world’s leading chat marketing platform, she’s helping to reshape the marketing strategies of nearly two million businesses around the world.

In this episode, you will learn

• What are some ways that live chat automation can be used to increase sales on an ecommerce site
• How can live chat be used to increase sales and customer engagement even when your support reps are offline
• Tools and technologies needed to get the most out of an automated chat solution
• Examples of some ecommerce businesses that you are familiar with that have successfully used chat automation to increase sales and customer engagement

For show transcript and past guests, please visit https://www.ecommercemarketingpodcast.com

Or on YouTube at:

https://www.youtube.com/channel/UC3PgT0NOGzpdPGQtBK0XLIQ

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Past guests on the ecommerce marketing podcast include Neil Patel, Nemo Chu, Luke Lintz, Luke Carthy, Amber Armstrong, Kris Ruby and many more.

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