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Banking on Experience powered by CRMNEXT

Jul 26, 2021

When it comes to connection these days, most people are like porcupines. We’ve been hurt. We’re hypersensitive right now. And- if financial institutions are to thrive in this prickly, digital world- it’s essential to put humanity at the helm.

Joining me this week on CRMNEXT’s Banking on Experience is the...


Jul 19, 2021

Nurture (verb): to care for and encourage the growth or development of.

Sounds like something all good financial institutions should want to do for their customers and members, right? So, what’s the best way to go about actually doing it?

Ryan Zilker (CMO at Sound Credit Union) has some ideas. He joins us this...


Jul 12, 2021

Figital.

It’s one of the latest, greatest buzz words out there. And it seems the definition is a bit…well…fluid. So, how does “figital” apply to banks and credit unions?

Glad you asked! Jamie Cosgrove- Head of Financial Services at Podium joins us this week on CRMNEXT’s Banking on Experience for an open...


Jul 6, 2021

The Underserved. The Unbanked.

These populations deserve access to the services banks and credit unions provide, and- for our communities to be truly successful- FIs need to step up.

Joining me this week on CRMNEXT’s Banking on Experience is Whitney Anderson-Harrell, Chief Community Development Officer at MSUFCU &...