Dec 28, 2020
It's time to humanize business. Both customer experience and
employee experience really just provide the metrics for how human
your business is.
If your employees don't do the right thing for the customer because
they're human, you've got the wrong people.
Dec 20, 2020
Financial health is about your money. Financial well-being, however, is about your emotional relationship with money.
People are emotional beings. Sometimes our financial well-being matters more than our financial health.
Dec 6, 2020
Financial Education. Most of us could all use a whole lot more of it. But, in today’s world of online information overload (and limited in-person contact), what’s the best way for financial institutions to help offer that education to customers and members?
Enter our esteemed guests this week on CRMNEXT’s Banking...