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Straight Talk About Sales was created to have and share the real conversations around the challenges, opportunities and the things that are top of mind as it relates to sales, particularly for service based business owners. Dr. Nadia Brown and her guests, speak candidly about the challenges around learning how to sell in a way that feels authentic to them and is in alignment with their core values and integrity. Listen now to pick up tips and strategies to put in your own sales toolkit that will improve their sales conversation outcomes, increase their revenue and equip them to serve clients at a higher level.

May 18, 2023

“As people are becoming aware of my company, the things that we do, the impact that we make and the clients that we serve, how do I want them to feel when they interact with our brand and our marketing?” ~ Dr. Nadia Brown

 

In this episode of Straight Talk About Sales, I have a question for business owners. We often focus on the client experience, but what about the journey to becoming a client? In this episode, I talk about the importance of giving attention to every touchpoint a prospect has with your brand and how it can impact their decision-making process.

By being intentional in every stage of the client journey, you not only attract the right-fit clients, but you also help them make informed decisions about working with your business.

 

Here’s what you can expect from this episode: 

  • Unlock the potential of auditing client journeys for enhanced alignment and effectiveness
  • Establish a memorable first impression for prospects during the early stages of their experience
  • Master the art of automation, engagement, and lead magnets for more effective preparation
  • Delve into the emotional aspects of prospective buyers and their influence on purchasing decisions
  • Harmonize your sales process with both business objectives and customer needs for a win-win outcome

Remember to keep adding tips and strategies to your own sales toolkit that will improve your revenue outcomes and equip you to serve your clients at a higher level.

 

Resources mentioned in this episode: 

 

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